Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Belgium,Danemark,France, Luxembourg, Netherlands, Austria, Great Britain, Italy, Sweden, Finland, Ireland, Portugal, Spain, Bulgaria, Estonia, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Czech Republic, Hungary, Greece, Zypern, Liechtenstein, Norway, Switzerland, Bosnia Herzegovina, Iceland, Israel, Macedonia, Moldova, Montenegro, Russia, Serbia, Turkey

Dispatch costs (inclusive of legally applicable VAT)

 

Deliveries within Germany:

Germany
Country Price
Germany GER Germany 4,00 EUR
Germany GER Germany (Cash on delivery) 8,00 EUR

 

 

Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

Europe Zone 1
Country Price
AT Austria 4,90 EUR
BE Belgium 6,90 EUR
DK Denmark 6,90 EUR
FR France 6,90 EUR
LU Luxembourg 6,90 EUR
NL Netherlands 6,90 EUR
GB Great Britain 6,90 EUR

 

Europe Zone 2
Country Price
IT Italy 12,90 EUR
SE Sweden 12,90 EUR
FI Finland 12,90 EUR
IE Ireland 12,90 EUR
PT Portugal 12,90 EUR
ES Spain (Balearic & Canary Islands) 12,90 EUR
BG Bulgaria 12,90 EUR
EE Estonia 12,90 EUR
LV Latvia 12,90 EUR
LT Lithuania 12,90 EUR
PL Poland 12,90 EUR
RO Romania 12,90 EUR
SK Slovakia 12,90 EUR
SI Slovenia 12,90 EUR
CZ Czech Republic 12,90 EUR
HU Hungary 12,90 EUR
GR Greece 12,90 EUR
CY Cyprus 12,90 EUR

 

International Zone 3  
Country Price
LI Liechtenstein 14,90 EUR
NO Norway 14,90 EUR
CH Switzerland 14,90 EUR

 

International Zone 4
Country Price
BA Bosnia Herzegovina 29,90 EUR
IS Iceland 29,90 EUR
IL Israel 29,90 EUR
MK Macedonia 29,90 EUR
MD Moldova 29,90 EUR
ME Montenegro 29,90 EUR
RU Russia 29,90 EUR
RS Serbia 29,90 EUR
TR Turkey 29,90 EUR

 

Deliveries to countries outside the EU are subject to additional duties, taxes and fees. You will find more information on duties for example under
http://ec.europa.eu/taxation_customs/index_de.htm

and on import turnover tax under
http://auskunft.ezt-online.de/ezto/Welcome.do

and in particular for Switzerland under
http://xtares.admin.ch/tares/login/loginFormFiller.do

We only ship to the countries indicated. 

We also deliver to pack stations within Germany

 

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 3 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

The minimum order value is: 15,00 €.

 

Terms of payment

In case of deliveries within Germany, you have the following payment options:

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Cash on delivery
  • Payment via credit card (Master Card, VISA, Maestro, American Express)
  • Payment via PayPal Plus
  • Payment via PayPal Express
  • Payment via giropay
  • Payment via Sofortüberweisung
  • Payment by invoice (via PayPal Plus)
  • Payment via amazon payments

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal Plus
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]
  • Payment via amazon payments
  • iDeal, Bank Transfer

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.

As long as you make the prepayment , we will grant you 2 % early payment discount on the gross product value of the order.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

 

Explanation of the payment options

Prepayment:

2% discount on prepayment.
Once the order is received, you will immediately receive our account details by email. Please pay the invoice amount. Once payment is received, we will ship your order. A delivery note accompanies the delivery

Cash on delivery:

You pay the total amount upon receipt of the goods in cash to the respective delivery man. A delivery note accompanies the delivery.

Credit cart:



We accept payments by Visa, Master Card and Maestro. After your order, we instruct the relevant credit institution to collect the invoice amount. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

Credit card transactions are processed by:
PAYONE GmbH
Fraunhoferstraße 2-4
24118 Kiel, Germany
Registered office of the company: Kiel
District Court Kiel HRB 6107
Managing Directors: Carl Frederic Zitscher, Jan Kanieß

A company of the Sparkassen-Finance group

PayPal & PayPal Express:

Once the order is received, you will immediately receive our PayPal account details by email. Please pay the invoice amount. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

For payment on account, the goods ordered will be shipped or delivered together with the invoice to the customer. The purchase price is due within 14 (fourteen) calendar days from the invoice date.

SOFORT Überweisung:

For customers in Germany and Austria, we offer the payment INSTANT Transfer through our partner PAYONE. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

iDeal:

For customers in the Netherlands, we offer the payment by iDeal through our partner PAYONE. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

giropay:

For customers in the Germany, we offer the payment by giropay through our partner PAYONE. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

AMAZON Payment:

Are you an Amazon customer?

Pay now with the address and payment data, which is stored in your Amazon account.

Abholung im Laden:

For customers in Germany, we offer pick-up of the goods in our shop in Fulda. In this case, there are no shipping costs. The goods are held for you for 7 days and then released for sale again once this period has passed. In our mega-store, you can pay by EC-card, credit card or cash.